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Cost cutting and corporate environmental responsibility set scene for commercial printing cuts in favour of e-marketing - says new Grant Thornton survey


8 March 2007

The vast majority (83%) of large UK companies are currently producing online only versions of their marketing materials such as newsletters and brochures with 1 in 3 items no longer being printed but created and distributed in electronic copy only. The trend, largely influenced by the need to cut costs and improve corporate environmental responsibility, is likely to see a substantial increase over the next three years as over 70% of large businesses plan to increase their reliance on e-marketing by boosting their overall online output by a further 35%. The move could spell further financial trouble for the UK printing industry.

The results are part of a survey conducted by leading business and financial adviser Grant Thornton of senior marketing executives and print managers within large UK business with average yearly turnovers exceeding £100m*.

Cost cutting (62% of sample) and corporate responsibility towards the environment (53%) rather than a wholehearted belief that e-marketing is just as effective as printed material (35%) appear to the be the key reasons behind this trend. Environmental responsibility in particular seems a key factor with over 70% of those questioned expecting to print less within three years as a direct consequence of their efforts to reduce the environmental impact of their corporate activities.

"Ten years ago, e-commerce was heralded as the beginning of the end for the printing industry. Everything would live online and the need for printed material would gradually disappear. So far it hasn't happened", said Daniel Smith a print industry expert at Grant Thornton. "The proliferation of all sorts of magazines covering everything from trainspotting and needlework to sport and celebrities; the growing size and distribution of company financial statements; the never ending number of direct marketing leaflets and the now indispensable point of sale kits to promote an ever growing array of retail products, have ensured that volumes in the printing industry have continued to rise", he continued.

"In parallel, during the recent past, the use of e-marketing has continued to creep up. As volumes have continued to rise so has the proportion of non-printed materials. Already suffering from massive over-capacity and very low margins, a shift in behaviour could serious affect the industry which counts over 12,000 companies**".

"With over a third of large UK businesses planning to cut external print spend by an average of 20% during 2007, and almost another quarter unsure about it, the UK printing industry will be in for a rocky ride over the next 24 months", said Daniel Smith .

"Foreign competition and cost pressures have meant that over the past few years a number of UK printers have run into serious financial trouble and gone out of business, with 2006 alone seeing the likes of Pillan & Waddies Ldt, New Jarrld Printing Ltd and Olwen Direct Marketing Services entering formal insolvency procedures".

The majority of print industry users (58%) regard printing prices as still competitive with a further 30% seeing them as about right. However, there is some concern around costs given that almost half (49%) of print users have seen prices increase during this past year, "sparking cost reviews, which will increase the popularity of e-marketing and eventually see a cut in printing orders. This could be disastrous for UK printers", said Smith.

"Each year the public is getting more and more used to reading online. As the popularity of newspaper and online news sites increases, corporates are taking the view that some of their marketing materials can be delivered just as effectively online than in printed copy - in some instances, even more effectively given the real time benefits of this medium. A further consideration is that electronic copies don't only save on print costs but also on postage and stationery costs", continued Smith.

"While star performers in the industry remain, for many profitability is at an all time low, with anything non-time critical now typically printed in the China and the Far East, said Smith.

"While my expectation is that a further shake out and consolidation within the industry is inevitable, many UK printers should ruthlessly review their strategies, as the backlash of e-marketing, talked about for years but never fully materialising may now, on the bandwagon of environmental justice start biting where it hurts" he concluded.